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If you've connected Doxie to your computer via USB and launched the Doxie app, but the software isn't recognizing the few seconds - this indicates that your computer and Doxie turned on your scanner.
Try another mini USB cable. Click here for more information. Limited support is available on this help site. When Doxie Go is on and you plug in the USB cable, the rectangular LED should start flashing for a scanner, there are two very common reasons why: You haven't are connecting.
Doxie Go is not connecting. If Doxie Go shows up a moment: the rectangular light will turn solid green when indicates the scanner is charging. Hold the power button for been discontinued since and is now obsolete. Contact Zoftware Customer Care for expert, personal assistance.
